Frequently Asked Questions

How do I open a video?

Tap the gallery icon shown on the start screen, or open the menu in the top-right corner and tap the gallery icon. Pick a video from your photo library to open it.

What video formats does TickScrubo support?

TickScrubo can open any video your device's photo library can play, including MP4, MOV, M4V, and HEVC (H.265). This includes videos recorded at any frame rate, in any orientation, and at any resolution up to 4K HDR.

How do I scrub through frames?

Drag horizontally on the timeline at the bottom of the screen. The ruler follows your finger. Drag vertically (up or down) on the same area to change zoom — pulling up zooms in for finer scrubbing, pulling down zooms out to scrub more fast.

How do I move one frame at a time?

Zoom the ruler in until the zoom indicator shows 1.0x or smaller. At that point you have frame-accurate control over the playhead.

What does the zoom level (e.g. 1.5x) on the ruler mean?

It tells you how many frames advance for the same horizontal drag distance. At 1.0x — the deepest zoom — that's a single frame, the finest scrub possible. At 5x it's five frames; at 100x, a hundred. Lower numbers mean finer control.

What are the smaller tick marks that appear when I zoom in?

TickScrubo's ruler renders a hierarchy of ticks based on zoom level. As you zoom in past a threshold, smaller, lighter sub-ticks fade in between the main ticks to mark finer time intervals; they fade back out when you zoom out. This keeps the ruler readable at any zoom — sparse when scanning the whole video, dense when frame-stepping.

How do I zoom into the video?

Use a two-finger pinch gesture on the video itself. Drag with one finger to pan around when zoomed in.

How do I rotate the video?

Open the menu in the top-right corner (three-dot icon) and tap the rotation icon. Each tap rotates the video 90° clockwise. Most videos detect their orientation automatically — use this only if the auto-detection is wrong.

How do I change playback speed?

Tap the speed button at the bottom-right (it shows the current speed, e.g. 1.00x). A list appears with seven choices: 0.25x, 0.50x, 0.75x, 1.00x, 1.25x, 1.50x, and 2.00x.

How do I mute or unmute audio?

Tap the speaker icon in the bottom-left of the controls. The icon changes to indicate the current state.

How do I show or hide the controls?

Tap once on the video area (not on a button) to toggle the bottom bar and top menu. Tapping again brings them back.

How do I set A/B loop points?

Scrub or play to where you want the loop to start, then tap the gray "AB" button — point A is set there. Move to where you want the loop to end and tap the "A" button — point B is set, the loop activates and starts playing automatically.

How do I clear the A/B loop?

Tap the "AB" button a third time. Both points are cleared and the button returns to its initial gray state.

What does the Loop button do?

With an A/B loop set, the Loop button decides what happens at point B: enabled, the player wraps back to A and keeps cycling; disabled, it pauses at B after a single A→B play. With no A/B loop set, the button toggles whole-video looping at the end of the clip.

How long is the free trial?

3 days from your first launch. After the trial ends you'll need to purchase to continue using TickScrubo.

How much does TickScrubo cost? Is there a subscription?

TickScrubo is a one-time purchase — there's no subscription. Buy once and use forever, on any device signed in to the same App Store or Google Play account, including all future updates.

How do I restore my purchase on a new device?

Sign in to the same App Store or Google account that made the original purchase, then open Settings in TickScrubo and tap the Activation row, or tap "Restore Purchase" on the paywall screen. Your purchase will be restored automatically.

Is my data private?

Yes. All videos you open in TickScrubo stay on your device — they are never uploaded to any server. TickScrubo doesn't require an account, and we don't collect any personal data. See our Privacy Policy for full details.

How do I change the app language?

Open Settings, tap the Language row, choose your preferred language from the list, then tap Save. The app re-translates everywhere immediately.

How can I watch the tutorial again?

Open Settings and tap "Play Tutorial" to replay the interactive tutorial from the beginning. It walks through the main features step by step.

How do I contact support?

Open Settings → About → Contact Us, or email us directly at support@tickscrubo.com. We're happy to help with any questions or feedback.